Our Vision  

Our vision is to create and operate seniors housing communities where our residents enjoy a lifestyle and quality of life exceeding their expectations

Our Mission  

Our mission is…  

• To be the most trusted name in seniors housing;  
• To provide accommodation, care and services in every home, reflective of our residents’ needs, preferences and interests, and adapt as they evolve;  
• To ease the transition through the various stages of aging by providing a full continuum of care in the markets we serve;  
• To provide comfort and assurance to the families of our residents that their loved ones are treated with the highest level of care, compassion and respect;
• To attract and retain the best employees by providing a rewarding and fulfilling work environment; and  
• To generate reliable, sustainable and growing distributions for our unitholders.

Our Values

Respect - We honour and celebrate seniors 

Empathy - We believe compassion is contagious

Service Excellence - We believe in providing excellence in customer service

Performance - We believe in delivering and rewarding results

Education - We believe in life long learning

Commitment - We value commitment to the Chartwell family

Trust - We believe in keeping our promises and doing the right thing